Flat Fee Pricing – No Unexpected Costs

At the IT Folk Dunfermline and Fife, we really hate cowboys!

With our home user, flat fee pricing scheme there’s no hidden costs and you know what our fee is in advance. Whether it takes us one hour or six to repair your computer or laptop in Fife, it’s the same price.

There’s no call out charge. If we don’t fix your issue, we won’t charge you a penny! All our work is covered by a 30 day money back guarantee.

Parts at Cost Price

Many of our competitors will mark up the price of hardware and parts making extra profit on them.  At The IT Folk, we make no profit on hardware or parts. The price we pay for your part is the price we pass on to you.  We always shop around to make sure we get the best deal possible.

Service Price
PC Tune Up & Health Check £55 Flat Fee
Laptop Repair £55 Flat Fee + parts if required
Laptop Screen Replacement £55 Flat Fee + screen price
Computer Reformat / Reset £55 Flat Fee
Virus / Malware Removal £55 Flat Fee
Home Network Setup £55 Flat Fee
Computer and Laptop Upgrades £55 Flat Fee
Windows 7 Upgrade £55 Flat Fee
Collect & Return Service FREE*

*Free Collect & Return

For local customers (within 10 mile radius) who have no ability to get their computer or laptop to us, we will gladly collect it from your home and return it once it’s been repaired.  This is subject to our workload.

We have a mobile payment terminal so don’t worry about having to go to the bank. You can pay by card on your doorstep.


I know very little about computers but Jason always explains the problem in understandable terms and then fixes it promptly and economically. I also like being able to ask what to do when various messages come up on the screen that require me to `allow` something…..most reassuring!

Richard Sims - Dalgety Bay, Fife, > 5 Star Google Review

Really good service and friendly repair. My Dell All in One wouldn’t boot up and I dropped it into Jason late Friday afternoon. I received several emails updating me on progress and the PC was fully repaired and working by Monday lunchtime. It is now working really well as he also cleaned up the hard drive, all for a great price. Would definitely recommend and will use again for any future issues with our PC’s.

Dougie Bruce - Dunfermline, Fife, > 5 Star Google Review